Services
- Development of Information Systems
- Systems Implementation Quality Management
- Systems Audits of Quality Management
- Computer Audit
- Training
- Strategic management consulting
Consultancy
- Implementation of procedures to specify the requirements of our customers
- Analysis of current situation and problems identified
- Evaluation and selection of alternative solutions
- Determine the expected benefits
- Adapting the best solution in relation to optimization of resources available
- Implementation and Commissioning of the solution
- Activities and Tasks developed jointly with the direct participation of the client
Development
- Development of comprehensive customer advice
- Support from determining their information needs
- Implementation of solutions and computational
- Optimization systems and quality management
- Continuous improvement of competitiveness
- Definition of procedures to measure
- A specialized and oriented to solve needs for improvement
Training
According to the requirements of education and training of people, it develops a training plan according to labor skills, prioritizing skills and abilities of each in terms of knowledge and learning outcomes.
, de manera de buscar, crear, diseminar y proteger el uso correcto del conocimiento en la empresa. The knowledge management involves performing activities related to the processes of creating, using, developing and sharing, in order to find, create, disseminate and protect the right use of knowledge in the company. This, in order that the company's intellectual capital to contribute to improve overall, adding value, flexibility and intelligence to business processes.
Thus, to provide adequate knowledge and training to students, is successful through skills training model for functional and achievable goals.
Implementation of OTEC
- Service Design Training Technical Training Organizations (OTEC)
- Procedures aimed at developing an optimal system of Quality Management
- Approach to meeting customer needs and expectations
In developing this approach to implement and maintain a management system oriented quality of service and continuous improvement processes in Otec's, you must:
- Identify needs and expectations of customers.
- Establish policy and quality objectives of the Agency.
- Determine the processes and responsibilities
- Provide the necessary resources to achieve quality objectives
- Establish and implement methods to measure effectiveness and efficiency of each process
- Identify ways of preventing nonconformities and eliminating their causes
- Establish and implement a continuous improvement process for System Quality Management
Quality Management Systems
- Identification of procedures and processes required
- Implementation and maintenance of established processes
- Optimization of operations and management
- Increased efficiency and effectiveness in the execution of processes
- Customer focus, eligibility and increased satisfaction
By applying a process approach, it is passed and takes the importance of the following ideas:
- Understanding and meeting the requirements.
- Consider processes in terms of added value.
- Obtain performance results and process efficiency.
- Continuous improvement of processes based on objective measurements.
It is intended that the company applied to all processes of PDCA:
- Schedule.
- Do.
- Verify.
- Acting.
