Quality Management Systems
We conducted the identification of the different procedures and processes that the organization needs to develop, implement and maintain and optimize their operations more effective and efficient management, thereby increasing customer satisfaction to achieve compliance with its requirements.
By applying a process approach, it is passed and takes the importance of the following ideas:
- Understanding and meeting the requirements.
- Consider processes in terms of added value.
- Obtain performance results and process efficiency.
- Continuous improvement of processes based on objective measurements.
It is intended that the company applied to all processes of PDCA:
- Plan
- Do
- Check
- Act
